How can I get FREE SHIPPING?
Shipping is free nationwide if you spend more than IDR 150,000, with a maximum shipping fee of IDR 40,000.
What is your shipping fee?
To determine the shipping fee, please add your selected items to your shopping bag and proceed to check out process.
You will be able
to view the shipping cost on the page of the check out process.
Which courier do you use to ship the orders?
SASC ships domestic packages via JNE.
When do you ship my order?
Shipment of orders will be processed on the next business day (Monday - Friday) after we receive your payment. JNE Regular takes about 2-7 days for delivery and JNE YES takes about 1-3 days depending on the cities.
Do you have international shipping?
Yes, we do ship to Singapore and Malaysia. The shipping fee will be shown when you check out.
How do I track my order?
You will receive an email from us with your tracking number and you can click the link on the email to bring you to JNE tracking. It could take 1-2 business days for us to receive the tracking number from the courier. Therefore, for most Jakarta shipments you could receive your orders before you receive your tracking number. If you are worried that your orders might be lost, please contact +62 812-1234-0301.
I still have not received my orders.
We apologize for that! Please contact our customer service at +62 812-1234-0301. Thank you for your patience.