Privacy Policy

This Privacy Policy explains how PT Karli Indah Cosmetics (“SASC”, “we”, “us”, “our”) collects, uses, and discloses information about you. This Privacy Policy applies to information we collect when you use our website, other online products and services (collectively, our "Services "). By using our Website, you consent to the practices described in this Privacy Policy.


Information We Collect

Personal Information: We collect personal information directly from you when you create an account, submit or post product reviews, make purchases or donations, communicate with us through third-party platforms, participate in events, seek customer support, or engage in any form of communication. The information we collect includes your name, email address, birth date, postal address, phone number, photos, product reviews, social media handles, and any other information you provide. In some cases, we may also collect information about others, such as when you purchase a gift card or ship products to someone. For purchases, we collaborate with third-party payment processors and financing partners to handle your payment information.

Transaction Information: When you make a purchase or return, we collect transaction information, such as the products purchased, payment details, and shipping address.

Communication and Feedback: We may collect personal information that you provide when you communicate with us, such as when you send us inquiries, feedback, or participate in surveys or promotions.


Use of Personal Information

Personal Information: We use the personal information you provide to process your orders, fulfill your requests, communicate with you about your purchases, respond to your inquiries, and provide you with a personalized experience on our Website or third-party platforms. We may also use your information to send you promotional offers, newsletters, or updates about our products and charitable initiatives (if you choose to participate).

Charitable Initiatives: We are committed to giving back to the community through our #BeautyWithACause project. Your personal information may be used to track the impact of our charitable donations and to provide updates on how your support benefits the supported charitable foundations.


Your Choices and Rights

Opt-Out: If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by following the instructions provided in the communication or by contacting us.

Access, Correction, and Deletion: You have the right to access, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions or concerns about the processing of your personal information, please contact us


Third-Party Links

Our Website may contain links to third-party websites or services. We may engage trusted third-party service providers to perform various functions on our behalf, such as order fulfillment, shipping, payment processing, and website analytic. These service providers have access to the personal information necessary to perform their functions but are obligated to maintain the confidentiality and security of your information.


How to Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy please contact us at: +62 813-8678-6846 (SASC Customer Care on WhatsApp)